Privacy Policy

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🔒 Privacy Policy – Ladki Se Baat

18+ Only

Effective Date: June 9, 2025  |  Last Updated: June 9, 2025

Your privacy matters to us. This Privacy Policy explains how Ladki Se Baat collects, uses, shares, and protects your personal information when you use our mobile application. By using the App, you agree to this policy.

1. About This App & Audience

The Ladki Se Baat application ("App") is an entertainment application providing simulated virtual companion experiences including text chat and simulated video call interactions with virtual AI characters.

This App is strictly intended for users who are 18 years of age or older. We do not knowingly collect information from anyone under 18.

2. Information We Collect

A. Information You Provide Directly:

  • Account registration details (name, email address, phone number)
  • Profile information (display name, profile picture)
  • Messages and communication content within the App
  • Support requests and correspondence with us

B. Information Collected Automatically:

  • Device information (device model, operating system, unique device identifiers)
  • App usage data (features used, session duration, click events)
  • Log data (IP address, crash reports, timestamps)
  • Advertising identifiers (Google Advertising ID)

C. Payment Information:

In-app purchase data is processed securely by Google Play Billing. We do not directly store your credit card or payment card information.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your user account
  • Provide, personalize, and improve our App features
  • Process in-app purchases and Coin transactions
  • Display advertisements via Google AdMob
  • Send notifications about your account, features, or promotions (with your consent)
  • Analyse usage patterns to improve performance and user experience
  • Detect, prevent, and respond to fraud, abuse, or security incidents
  • Comply with legal obligations and enforce our Terms of Service

4. Information Sharing & Disclosure

We do not sell your personal information. We may share it with:

A. Service Providers:

  • Google Firebase – Authentication, Firestore Database, Cloud Storage, Analytics
  • Google AdMob – In-app advertising
  • Google Play Billing – In-app purchases
  • Crash reporting and analytics providers

These providers are contractually bound to protect your data and use it only for the services they provide to us.

B. Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.

C. Business Transfers: In connection with a merger or acquisition, your data may be transferred with prior notice to you.

5. Advertising (Google AdMob)

Our App uses Google AdMob to display advertisements. AdMob may collect and use data including your Advertising ID and device information to serve personalized or non-personalized ads.

To opt out of personalized advertising:

  • Go to your Android device Settings
  • Navigate to Google → Ads
  • Enable "Opt out of Ads Personalization"

Learn more: Google's Privacy Policy

VIP subscribers enjoy an ad-free experience within the App.

6. In-App Purchases & Virtual Coins

Our App offers in-app purchases of virtual currency ("Coins") and VIP subscriptions through Google Play Billing. These involve real money.

  • Coin purchases are final and non-refundable unless required by applicable law
  • Virtual Coins have no real-world cash value and cannot be transferred or redeemed for cash
  • We maintain transaction records for billing and fraud prevention purposes
  • For refund requests, contact Google Play Support

7. Data Security

We implement industry-standard security measures:

  • All data transmitted using TLS/SSL encryption
  • User data stored securely in Google Firebase with role-based access controls
  • Account access protected by Firebase Authentication
  • Regular security reviews conducted

While we take reasonable precautions, no method of electronic storage is 100% secure.

8. Your Rights & Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and all associated data
  • Portability: Request your data in a portable format
  • Opt-Out of Marketing: Unsubscribe from promotional notifications at any time
  • Withdraw Consent: Withdraw consent where consent is the legal basis

To exercise any of these rights, contact us at: privacy@ladkisebaatkaro.com

9. Children's Privacy (18+ Only)

This App is strictly for users aged 18 years and above. It contains mature virtual companion content for adults only.

We do not knowingly collect personal data from anyone under 18. If we discover a user is under 18, we will immediately terminate their account and delete all associated data.

If you believe a minor has registered, contact us immediately at: privacy@ladkisebaatkaro.com

10. Data Retention

  • Active accounts: Data retained while account is in use
  • Deleted accounts: Personal data deleted within 30 days of account deletion
  • Legal obligations: Some data may be retained longer as required by law
  • Anonymous/aggregated analytics data may be retained indefinitely

11. International Data Transfers

Your information may be transferred to and processed in countries including India and the United States where our servers and service providers are located. By using our App, you consent to such international transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

  • Post the updated policy within the App
  • Update the "Effective Date" at the top of this page
  • Notify you via in-app notification for significant changes

Your continued use of the App after changes constitutes your acceptance of the new policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • General Support: support@ladkisebaatkaro.com
  • Privacy Concerns: privacy@ladkisebaatkaro.com
  • Legal & Compliance: legal@ladkisebaatkaro.com

We aim to respond to all inquiries within 5–7 business days.

Agreement: By using the Ladki Se Baat App, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it.

© 2025 Ladki Se Baat. All rights reserved.

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